Contacting us is easy! All you need to do is to follow the steps below. 

Using Your Email 

1. Open your email (gmail, outlook, etc)

2. Address your email to the department you need (hello@citymetro.xyz for general inquires, or police@citymetro.xyz for security concerns.

3. Write your message

4. Click send and we'll receive your message shortly!

Using City Metro Chat

1. Open your web browser (google, edge, firefox, etc)

2. Visit citymetro.xyz and click the chat icon

3. Write your message

4. Click send, and we'll try to reply to your message soon.

5. If you want, please include your email as we don't frequently check our chat.

Using City Metro App

1. Open the City Metro App

2. Click the Support Link Tab

3. Click the Contact Us Form

4. Fill out the form with our name, email, phone number, and message

5. Submit! Please allow us a longer period of time to answer you, as we don't check form submissions frequently. 

Journeys are very easy to pay thanks to the online City Metro Trip Planner. Just visit trip-planner.citymetro.xyz and select the station you want to start at, end at, and it'll tell you how to go. Please note to also check alerts.citymetro.xyz as alerts do not affect Trip Planner info.